Crashing/freezing when entering the store

The game constantly freezes when entering the store. Have to reboot the game every time.

Xbox series X.

@gingga01 

Is it also crashing for you when you complete SBCs before entering the store? 

Yes still freezing when sbcs or objectives are completed. 

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your Gamertag/PSN ID/Switch ID? Gonetogetmilk22
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 20/9/2024
What time did you see the bug? (HH:MM AM/PM) Am
What is your time zone? GMT (UTC)
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Am not sure try going into the game 🤔
What happens when the bug occurs? Freezes my game and then I have to close the game and reload the game
What should be happening instead? Am not sure not crash the game

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It's hard to explain other then when I buy packs I ether have a game crash or a game freeze and have to close the game and reload agin 

Each time I go inside store menu the game freeze and I have to alt + F4, only the social menu work when I press R2 while the game is freezing

Same, the game just freezes on the store page having not loaded anything.

Same happens here.

Xbox series X

Same happens to me

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number RTX 3080
Enter RAM memory size in GB 32GB
Which mode has this happened in? Ultimate Team™
Which part of the mode? 5v5 Rush
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/20/2024
What time did you see the bug? (HH:MM AM/PM) 11:40AM
What is your time zone? GMT (UTC)
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Check My Packs
What happens when the bug occurs? PC freeze
What should be happening instead? should see packs and be able to open them

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After playing a few games of Rush I then claimed some of my objectives after which I went to open my packs, upon click the section I am taken to my packs but the packs are grayed out and the games completely freeze's, only way to get back to the game is to open task manager and close the game and re launch

Product: EA SPORTS FC 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? sniperfox29
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/20/24
What time did you see the bug? (HH:MM AM/PM) 12.00
What is your time zone? GMT (UTC)
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Graphical glitches occur if you quick resume the game Store will crash if you enter the store more than two or three times
What happens when the bug occurs? THE GAME CRASHES
What should be happening instead? Erm, the game NOT CRASHING

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We pay £90 or whatever for the "ultimate edition" and get met with constant graphical glitches and interface crashes.

Is this rubbish even out of alpha stage yet?

Reloading the game via quick resume sees the graphics go funny and out of sync
Going too many times (more than twice) into the store sees the game freeze