Disconnected 3 times in a row (Champs)
Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? sobre-ladeado4
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Playoffs
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/20/2025
What time did you see the bug? (HH:MM AM/PM) 09:30
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Disconnected thrice in a row on fut champs.. While connection working on all my home devices including ps5. Got a "server unavailable/error" type of error screen too, but got counted as 3 losses with penalty for disconnecting while this is clearly a server issue ?
What happens when the bug occurs? Was different each time. 2 times i was directly disconnected from the game just cutting off and finishing with the loss with penalty screen for disconnecting. The other time the opponent went completely afk i continued playing the game & won, but in the end the game got completely stuck just after finishing. When i come back to ea fc i get a loss with penalty for disconnecting message...
What should be happening instead?