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mmek61's avatar
10 months ago
Solved

EA FC 25 DARK LOADING SCREEN ERROR

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number Amd ryzen 5 5600
Enter RAM memory size in GB 16
Which mode has this happened in? Kick off
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try to join game
What happens when the bug occurs? Cant pass the loading screen in begining
What should be happening instead?

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number Amd ryzen 5 5600
Enter RAM memory size in GB 16
Which mode has this happened in? Kick off
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try to join game
What happens when the bug occurs? Cant pass the loading screen in begining
What should be happening instead?

I cannot log in to the game, right after the language selection section and the click a button section, a black loading screen appears and it never loads.
  • I found a solution for my problem: delete the settings during startup and create new ones. After I did this, it runs fine again. Strange bug nonetheless. 

6 Replies

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  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    10 months ago

    @mmek61 

    1. Download and install all available Windows Updates
    2. Make sure your display is connected to your GPU and not the motherboard video output
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    5. Check your machine meets the below requirements:

    Minimum
    OS - Windows 10 - 64-Bit (Latest Update).
    Processor(AMD) - AMD Ryzen 5 1600
    Processor(Intel) - Intel Core i5 6600k
    Memory - 8GB
    Graphics Card(AMD) - RX 570
    Graphics Card(Nvidia) - GTX 1050 Ti
    Direct X - 12
    Online Connection Requirements - 512kbps
    Hard Drive Space - 100 GB


    Thanks.

  • I can't play fc 25 i start the game but then it is stoped and drop me back to the ea app and nothing helps

  • Good day,

    After installing the End Game DLC, the game won't load. I have a black screen, the blue square "loading" flashes on the bottom right and I only hear sounds but the map does not want to load. Can anyone advise what to do with it?

    Thank you

  • Shendrach's avatar
    Shendrach
    7 months ago

    I have the exact same problem since last week. I did not change any settings in the game, nor did I change anything on my PC. The game is launching, I can see the green triangle in the bottom center screen logo, but the screen stays black. I do hear "EA Sports", it even seems that I can navigate the menu (because I hear the sound), but I don't see anything. Screen stays black.

  • I found a solution for my problem: delete the settings during startup and create new ones. After I did this, it runs fine again. Strange bug nonetheless.