Ea play trial not working

Product: EA SPORTS FC 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? Itsclammiest
Which mode has this happened in? Practice Mode
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Checking my ea play that I didn’t use it
What happens when the bug occurs? I can’t joing the game
What should be happening instead? Fix this please

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Hello im here to ask helping me of a problem I don’t know what to do i buy standard game and i have ea play access and when i join game they tell me it already your trial expired 

please fix my problem and thank you guys