Ea play trial not working

Product: EA SPORTS FC 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? Powersoul1800xx
Which mode has this happened in? Kick off
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log onto EA FC with the EA play trial. It’s not at all compliant.
What happens when the bug occurs? A pop up comes up saying my trial has expired. I have not played it at all yet.
What should be happening instead? The game should be functional, I got EA play exclusively for the 10 hour trial and it doesn’t work.

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