Product: EA SPORTS FC 25
Platform: PC (EA App)
Please specify your platform model. PC (Custom Built 3070 RTX GPU)
What is your Gamertag/PSN ID/Switch ID? EA ID: Vboy_86
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/13/2024
What time did you see the bug? (HH:MM AM/PM) 8:00pm-9:00pm
What is your time zone? AEST (Melbourne, Australia)
What happens when the bug occurs? Whenever I selected Mary Fowler for the evolution, an error message would pop up saying: There was a problem with connecting to the Football Ultimate Team servers. Please try again later. (Error_message_image.jpg)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go into evolutions and try to claim an evolved card that is eligible for the Cannon evolution.
What should be happening instead? I should be able to claim The Cannon evolution for Mary Fowler (to evolve to 85) with no problem or issue.
It would be greatly appreciated if an EA employee or anyone could reply and possibly help me with this issue so that it can be solved.
