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Redeyedplayers's avatar
9 months ago
Solved

FC Masterclass Objective Notification Won't Go Away

I have completed the FC Coaching Masterclass and I believe I got the 1000 sp for each one. However when I click on the group the yellow circle wont go away. In the objective tab it says I have 2 objectives to redeem but I already got the sp and the yellow notification wont go away.  When I look at the group reward there is a yellow circle with a present inside of it. When I click X to redeem it, it just does nothing and I cant get rid of the notification. 


  • Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

    Thank you all for bringing the issue of the missing claim option after completing the Masterclass objectives to our attention. Our team will investigate this matter.

    ⚠️UPDATE.

     

    Here are some steps you can try to complete this objective in the meantime: 

    • Complete the Objective Group
    • Leave Ultimate Team from your HD platform.
    • Launch Ultimate Team from your Web/Companion App.
    • Navigate to the Objectives and claim the Group Objective from there.
      • You will receive an error message, but it will unstuck the objective, which will show as completed.
    • Log out from the Web/Companion App, and go back into the game from your HD platform.
    • Notice that the Objective Group now shows as completed and the dot notification is gone.

30 Replies

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  • 7carlo's avatar
    7carlo
    8 months ago
    @EA_Pulsar Where are the Objectives in the companion app? just asking becasue there are no f... objectives in there, no therearen't nooooo stop arguing just fix the damn bug
  • How do I navigate to the objectives on the companion app for iPhone?

  • Bonjour, votre solution ne fonctionne pas car l'onglet des objectifs est en foncé avec un cadenas, donc on ne peut pas le sélectionner.

    Du coup comme beaucoup j'ai toujours pas mes XP pour avancer dans la saison, pouvez nous guider sur la démarche à suivre pour ne pas être pénalisé alors que d'autres ont eu les xp?

    Cordialement 

  • Cela ne fonctionne pas car on ne peut pas aller sur les objectifs dans l'application compagnon 

  • Same issue here on PS5. Tried to log into companion app. Out that says there's some sort of error so I can't get in there either. Ridiculous. Had the same issues with 24

  • i have the exact same issue, i've tried logging into companion app on the web and also on mobile but everytime the objectives is locked so i can't actually open them to claim. so annoying.

  • bigrizzy1981's avatar
    bigrizzy1981
    Seasoned Newcomer
    7 months ago

    Nothing works you absolute liar. Ea paying u good money to spread bs. Ur a joke. I've tried all the methods listed. Not one works. No option for objectives in the app. You knew that anyway idiot

  • Where do I find the objective location on the companion app,the hub tab is locked off for me?