frozen screens in career mode

Product: EA SPORTS FC 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? DanMIDD10
Which mode has this happened in? Career Mode
Which part of the mode? Manager Career
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? by opening team management and moving the sticks before it’s fully loaded, or going into a post match interview and also moving the sticks before the cutscene has fully finished or just in both cases it can just happen
What happens when the bug occurs? the left stick to select an interview option doesn’t appear so you’re stuck in the post match and have to close the game and reload, causing the game to need to be played again or in team management when selecting and confirming a player to be subbed they don’t go through and the back button doesn’t work either, so again you’re stuck and have to chose to back out the game and restart it from the beginning
What should be happening instead? i should be able to make the sub or back out of team management and chose an interview question

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mainly just annoying because you have to restart the game from the start and it happened not really at all just rarely and then it happened 3 in a row over the same game