Game kicks me off during squad battles
Product: EA SPORTS FC 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? MeatheadFC02
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/19/2024
What time did you see the bug? (HH:MM AM/PM) 11:09 PM
What is your time zone? GMT (UTC)
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Look through these reports and you'll find the bug. It is in squad battles.
What happens when the bug occurs? The game shuts down and puts me back on the Xbox home screen. I load back on to the game and it counts as a loss in the squad battles game I've just played. I'm missing points that are preventing me from progressing to higher ranks.
What should be happening instead? The game should not be resetting itself and I should get the points if it kicks me off the game.
In some squad battles games I play, it kicks me off the game entirely and counts as a loss, this meaning I get 0 points despite me winning the game when I get kicked off of FC25.