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DrWumbo26's avatar
10 months ago
Solved

Game launches into a blank or flashing screen with no menus

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number ‎08G-P4-3172-KR
Enter RAM memory size in GB 8
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/21/2024
What time did you see the bug? (HH:MM AM/PM) 08:45 AM
What is your time zone? PNT (MST) - GMT - 7:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch the game
What happens when the bug occurs? After an initial loading screen the game starts flashing and then settles into completely blank screens even after navigating through the menu with A (xbox controller).
What should be happening instead? I should see the menu lol

I have tried updating gpu drivers, restarting my PC, repairing the game, and completely uninstalling and reinstalling. Nothing has worked yet. I'm not sure what else I can do. Here's a video since I can't seem to upload: https://streamable.com/fxbmcp

4 Replies

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  • KUIKUIIII's avatar
    KUIKUIIII
    10 months ago

    hi what is the video please? And if I delete my profile will I lose my rewards from the premium version ?

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    10 months ago
    @KUIKUIIII Delete the settings file and create a new one when starting FC25. You won't lose progress in Ultimate Teams just what you've done in training/tutorial section - at least that's what happened for me
  • Hola amigo, tuve el mismo bug que tu borra perfil y crea otro y se te arregla

    Muchas gracias a todos por el aporte