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timmylanger's avatar
timmylanger
8 months ago

Hidden injury

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? tttttttlllllll99
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01.12.2024
What time did you see the bug? (HH:MM AM/PM) 9:00 PM
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? When a player gets injured and after the game you cant give him a healing card, then when you go on the web app he still has a hidden injury
What happens when the bug occurs? tha hidden injury makes him play less good in game. He gets slower and underperforms
What should be happening instead? I should be able to adjust the healing card after the game or the injury should not be there

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please heal my players so I can enjoy playing with them again

2 Replies

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  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Thank you for bringing this issue to our attention! Our game team is aware of it and will work to resolve it. We appreciate your support!

  • timmylanger's avatar
    timmylanger
    8 months ago
    @EA_Pulsar Thank you for your reply, Is it possible to get new untradeable versions of these players? As they themselve are untradeable as well.. I just want to be able to enjoy the game

    Ofcorse Id also be happy with a untrade Ronaldinho..

    Thank you for considering and I am looking forward to your reply

    Kind regards

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