Forum Discussion

Benceszabo2010's avatar
9 months ago

I cant load into Ultimate Team since the update

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? SG_Bence24
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/17/2024
What time did you see the bug? (HH:MM AM/PM) 20:00
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I load into the menu but when I try to start ultimate team it crashes
What happens when the bug occurs? Every time since the new update
What should be happening instead? I should load into Ultimate Team

I cant even open the web app or the companion beacuse it says that I am already logged into Ultimate Team

9 Replies

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  • Product: EA SPORTS FC 25
    Platform:PlayStation 5
    Please specify your platform model. PC - EA PLAY PRO
    What is your Gamertag/PSN ID/Switch ID? LONEWXLF_K9
    Which mode has this happened in? Ultimate Team
    Which part of the mode? Cant even load in
    Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/17/2024
    What time did you see the bug? (HH:MM AM/PM) 10 PM
    What is your time zone? GMT (12+)
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? I load into the menu but when I try to start ultimate team it gets stuck on loading page
    What happens when the bug occurs? Every time since the new update
    What should be happening instead? I should load into Ultimate Team

    Have tried  changing active squads, re installing game, all other modes work except ultimate team.

  • Unfortunately no solution yet.

    I am preety sure that its a bug that EA needs to fix.

  • madragaz's avatar
    madragaz
    9 months ago
    @Benceszabo2010 It is about your tactis, you have to change your active tactic in the app and delete your actual active tactic
    Then in the game you can recreate your tactic. Definitive solution
  • madragaz's avatar
    madragaz
    9 months ago
    @frosterboy It is about your tactis, you have to change your active tactic in the app and delete your actual active tactic
    Then in the game you can recreate your tactic. Definitive solution
  • Changing tactics really worked. To enter the app i got into career mode and acessed ut on the phone but probably if you wait enough the game will eventually log you out