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OfficialNisse's avatar
7 months ago
Solved

I  just packed gold salah

I  just packed gold salah when he should be a toty in packs from a 83+ times 10, and now im very comfused. :/

I feel like this is a mistake from ea?

  • EA_Pulsar's avatar
    EA_Pulsar
    7 months ago

    Hey there, This means that you packed the item before the TOTY version was released. The game always checks automatically if the correct version was rewarded. I know that players often get those items a couple of minutes before the release, thinking they should receive the TOTY version. 

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  • Opened packs about 15 minutes ago got gold van dijk and gold Bellingham isn't this supposed to be toty version 

  • I opened a player pick at around 10:10 ten minutes after when the team of year defenders dropped and should've been in packs. I got a gold rare Renard instead of the team of the year version which was odd. Was told by ea help to post to this forum to see if it could get resolved

  • i got gold reiten from a pack why isn't it tottyyy eaaa on 18:55 22-1-2025 i only clicked on resume without screening .

  • I oppened the 83+ x10 sbc pack and got the gold rare Griezmann even though he was in packs with the promo card. Didnt promo cards remove base cards from packs? 

  • Product: EA SPORTS FC 25
    Platform:PC
    Please specify your platform model. EA app - PC
    AMD or Nvidia Model Number 2070Ti
    Enter RAM memory size in GB 16
    Which mode has this happened in? Ultimate Team™
    Which part of the mode? Squad Battles
    Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/01/2025
    What time did you see the bug? (HH:MM AM/PM) 23/01/2025
    What is your time zone? GMT (UTC)
    How often does the bug occur? Rarely (0% - 9%)
    Steps: How can we find the bug ourselves? Check my account
    What happens when the bug occurs? got the normal card (gold)
    What should be happening instead? Toty card

    Got Renard gold card instead of toty 

  • I just packed Irene parades and she was a gold rare as she is in the current TOTY I am confused as to why I never got her please let me know what can be done about this 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey there, This means that you packed the item before the TOTY version was released. The game always checks automatically if the correct version was rewarded. I know that players often get those items a couple of minutes before the release, thinking they should receive the TOTY version.