Issue with Hero 86+ Player Pick Selection
Last night i encountered an issue while participating in the Hero 86+ Player Pick. I carefully selected Lucio (89) as my desired player by pressing X and confirming with #. However, to my surprise, t...
Forum Discussion
I got no reply from EA
@sanket_360
Idon’t have a screenshot or video of my selection because I didn’t think there was a bug in the system, and I didn’t feel the need to record my player choice. However, it can easily be verified which options were available to me, and there’s no reason why I wouldn’t have chosen the TOTY version of a player like Pele.I can assure you that I made my selection as carefully as possible. Additionally, I had two friends with me who witnessed the incident.
Of course, I’m aware of the updated process for selecting players. I’ve been playing the game for quite some time, and as I mentioned, this happened after I completed Objective #24. Objectives #17 through #23 also involved player selection (except for Objective #23), and I followed the same process successfully. This demonstrates that I know how to properly select a player.
@Nisani3 To report a bug, you need to have valid proof of screenshot or video clip or something else, then only EA help can validate as far as I know.
With regards to new player pick selection, see below example of player pick. Which player is selected from this example?
I agree with you that if the bug could be anticipated or easily traced, I would certainly have taken a screenshot or video.
However, since the bug occurred suddenly and without any prior indication, how can EA expect me to have a recording ready?Claiming that the lack of a screenshot or video absolves the company of responsibility and prevents them from assisting is highly unprofessional.
The internet and this forum are filled with similar complaints, and there are plenty of videos online showcasing the exact same bug, albeit with other players.In the image you’re showing here, the player selected would be the rightmost option—Rashford.
I have provided אם EA the exact date and time when the incident occurred.
The company can easily investigate this and compensate the players affected by their bug.
That’s the minimum level of accountability one would expect from a responsible company.
