Issues with Game Freezing in EA FC 25
Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number GEFORCE RTX 3060
Enter RAM memory size in GB 24.0 GB
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? Always
What time did you see the bug? (HH:MM AM/PM) Always
What is your time zone? AGT (BET) - GMT - 3:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Launch EA FC 25 on PC. 2. Start a match in Ultimate Team mode or Quick Match. 3. During the game, at random intervals, the game freezes for 20 seconds or more. - In Ultimate Team mode, after the freeze ends, the game fast-forwards, and then freezes again. - In Quick Match, the game freezes, but without fast-forwarding. This issue occurs in both online and offline matches. However, I do not experience similar problems in other EA games like F1 or NBA 23.
What happens when the bug occurs? 1. The game freezes for 20 seconds or more during a match. 2. In **Ultimate Team mode**, after the freeze, the game fast-forwards all the events that happened during the freeze and then may freeze again shortly after. 3. In **Quick Match**, the game freezes without any fast-forwarding once the freeze ends. This significantly disrupts gameplay and makes it nearly impossible to play matches properly.
What should be happening instead? Instead of freezing, the game should run smoothly without interruptions during matches. Players should be able to experience seamless gameplay in both Ultimate Team mode and Quick Match, with no lag or delays affecting their performance. Events should flow naturally, allowing for an engaging and uninterrupted gaming experience.
Hello!
I am encountering a serious issue in EA FC 25 on PC. During matches, both in Ultimate Team and Quick Match, the game freezes for 20 seconds or more. In Ultimate Team, after the freeze ends, the game fast-forwards as if all events are happening instantly, and then it freezes again. In Quick Match, the freezing occurs without any fast-forwarding.
This same issue was present in EA FC 24, but I do not experience similar problems in other EA games, such as F1 and NBA 23.
The FPS is stable, and it seems that the freezes are not related to system performance. I have tried various troubleshooting methods, such as updating drivers and verifying game files, but nothing seems to help.
I would appreciate any assistance in resolving this issue.
Thank you!
https://youtu.be/0P74oQNuhbU
In this video, I showcase a serious freezing issue in EA FC 25 on PC. During matches, the game freezes, making the gameplay nearly impossible.
Timestamps:
1:37 — Game freezes.
2:12 — Game unfreezes.
2:12 - 2:15 — Fast-forward after unfreeze.
2:15 — Game freezes again.
After the second freeze, I had to exit the match, as it became unplayable. If you've experienced a similar issue, let me know in the comments!
Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time.
I appreciate all of you for bringing the game-freezing issues to our attention. I understand how frustrating this can be, and I want to get to the bottom of it. If you could please share the following details, it would greatly help us in our investigation. Thank you for your patience!
- Description of the issue:
- Platform account (PSN ID, Xbox ID, EA ID, etc.):
- Specific platform (PC, PS5, Xbox Series X, etc.):
- Timestamp of when the issue occurred:
- Country:
- Exact text or screenshots of error messages (if any):
- When does the error occur (e.g., when opening the game, during gameplay, etc.):
- DxDiag report for PC players:
Your input will be invaluable in resolving this problem. In the meantime, please ensure you complete the steps from our tech guide. Thank you!
