Product: EA SPORTS FC 25
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your Gamertag/PSN ID/Switch ID? Claudiumedia
Which mode has this happened in? Career Mode
Which part of the mode? Manager Career
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? During the second half of matches in Manager Career mode, when I attempt to make changes or substitutes, the game freezes completely. I am unable to finalize the substitutes or return to the match, leaving the game unresponsive. The only way to proceed is to close the game entirely, which unfortunately means losing unsaved progress.
What happens when the bug occurs? I am unable to finalize the substitutes or return to the match, leaving the game unresponsive. The only way to proceed is to close the game entirely, which unfortunately means losing unsaved progress.
What should be happening instead? Returning to the match
Dear EA Support Team,
I am encountering two technical issues while playing FC 25 on my PS4, and I hope you can assist me in resolving them.
Manager Career Freezing Issue:
During the second half of matches in Manager Career mode, when I attempt to make changes or substitutes, the game freezes completely. I am unable to finalize the substitutes or return to the match, leaving the game unresponsive. The only way to proceed is to close the game entirely, which unfortunately means losing unsaved progress.
Coach/Manager Outfit Customization Issue:
When customizing the coach/manager's outfit, the red tie remains visible no matter what clothing option I select, whether it’s a shirt or a polo. The tie does not seem to update or disappear as it should.
Both issues significantly affect my experience with the game, and I would appreciate it if you could provide a solution or let me know if a patch is in development to address these bugs.
Thank you for your attention, and I look forward to your response.
Best regards,
Claudiumedia
Community ManagerThis described red tie glitch began appearing after Title Update 4, and has continued since in every new career mode save when a generic male manager is selected at the start; unsure if occurs when a real manager, or generic female manager is chosen.
For reference, this issue is confirmed on Xbox Series X/S platforms, unaware of similar problems on PlayStation or PC versions.
Dear EA Support Team,
Thank you for your prompt response. Regarding your question, I have not started a different career save to test if the issue persists. However, I believe it’s not my responsibility as a player to troubleshoot potential bugs in the game.
I purchased FC 25 with the expectation of enjoying a fully functional experience, and it is frustrating to encounter such issues that disrupt gameplay. I trust that your team will investigate and address these problems so that I can play the game I paid for without interruptions or technical glitches.
Please let me know the next steps or if further details from my end are required to support the resolution process.
Thank you for your understanding.
