Missing Club Coins
Product: EA SPORTS FC 25
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your Gamertag/PSN ID/Switch ID? DARozey
Which mode has this happened in? Ultimate Team™
Which part of the mode? 5v5 Rush
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 15/11/2024
What time did you see the bug? (HH:MM AM/PM) 16:30 pm
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Every time I choose club coins in the season ladder they are not received. Nor were the pre-order 250,000 club coins ever received.
What happens when the bug occurs? The club coins are selected, but they do not go into my account. I thought it was happening before, but wasn't 100% sure as the accounts were small, yesterday the selected reward was 75,000 club coins and it confirmed that I had not received any of the recorded club coins since fc25 was launched. I also did not receive the 250,000 club coin reward for the pre-order reward.
What should be happening instead? I should be getting club coins and I'm just not.
Every time I choose club coins in the season ladder they are not received. Nor were the pre-order 250,000 club coins ever received.
