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msnelder11's avatar
7 months ago

Missing FC 25 Rank 2 FUT Champs Rewards and 87+ Base Icon/Centurions Pack

Product: EA SPORTS FC 25
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your Gamertag/PSN ID/Switch ID? mmdsnelder
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Finals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 05/01/2025
What time did you see the bug? (HH:MM AM/PM) 4:00 pm
What is your time zone? GMT (UTC)
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Hello EA, I have been a FIFA player and purchaser since FIFA 09, and have consistently played this game. However, in the past week, both my rank 2 fut champions rewards and my 87+ base icon / centurions pack have not shown up in the store after achieving this rank and completing the SBC. This is simply unacceptable and I deserve to have this reward for dealing with this game. Please fix this and compensate me as soon as possible, and reply to me on EA Help website (mmdsnelder).
What happens when the bug occurs? There is nothing that shows up on FC store, as I constantly attempt to check if rewards are there.
What should be happening instead? They should be in the store, both Rank 2 Fut Champs rewards and my 87+ base/centurions pack

Product: EA SPORTS FC 25
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your Gamertag/PSN ID/Switch ID? mmdsnelder
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Finals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/05/2025
What time did you see the bug? (HH:MM AM/PM) 4:00 PM
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Hello EA, I have been a FIFA player and purchaser since FIFA 09, and have consistently played this game. However, in the past week, both my rank 2 fut champions rewards and my 87+ base icon / centurions pack have not shown up in the store. This is simply unacceptable and I deserve to have this reward for dealing with this game. Please fix this and compensate me as soon as possible, and reply to me on EA Help website (mmdsnelder).
What happens when the bug occurs? There is nothing that shows up on FC store, as I constantly attempt to check if rewards are there.
What should be happening instead? They should be in the store, both Rank 2 Fut Champs rewards and my 87+ base/centurions pack.

3 Replies

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  • Product: EA SPORTS FC 25
    Platform:PlayStation 5
    Please specify your platform model. Sony PlayStation 5
    What is your Gamertag/PSN ID/Switch ID? 720625
    Which mode has this happened in? Ultimate Team™
    Which part of the mode? Squad Building Challenges
    Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01-09-2025
    What time did you see the bug? (HH:MM AM/PM) 19:10
    What is your time zone? ECT - GMT + 1:00
    How often does the bug occur? Rarely (0% - 9%)
    Steps: How can we find the bug ourselves? My Club
    What happens when the bug occurs? I I opened the 87+ icon pack twice and both times it gave me the 87 Pirés. this is unacceptable. And I find it outrageous. I have already spent €1000 on fc points. that's not what I expect from the game in return. I will continue to complain if I do not receive compensation
    What should be happening instead? Compensation

    This player

  • Hi. I have just completed this SBC and the 87 + base or Centurions icon upgrade has not been given. Can you make the pack available?