Community ManagerHello everyone,
Thank you for reaching out about the FC Pro Open Global Qualifier - Season 1 rewards. I’d like to investigate this issue for you to ensure everything is functioning correctly.
First, please verify that your accounts are linked properly and that you claim your rewards as outlined on the page. You can find more information on how to link your accounts for Twitch here and YouTube here.
Please remember that there may be a 24-hour processing delay. Log out, log back in, and restart your game to ensure that everything is synchronized correctly.
For more details, be sure to check the FAQ section.
Thank you!
Verified, i already received day 1 and 15 min in day 2 so it is linked correctly.
I am only missing the 60 min day 2 object.
I checked and it is connected properly, see screenshot
Community ManagerThank you all for your reports. To proceed, we will need some additional information. If you have not yet received your reward after meeting the requirements, please provide the following details:
Thank you!
Gamertag - Big Daddy Raul
xbox
Ive watched both days for over an hour. First day around 2 hours on YouTube. 2nd day around an hour an a half on YouTube. Only
got the 15 mins reward for day 2. My account is linked to YouTube. Obviously.
I watched from Saturday nov 2nd at 11am till about 1pm. Central time. Got nothing. The next day on the 3rd I watched from 1130am to about 1pm. And only got 15 mins reward.
@EA_Pulsarthanks for looking into this.
-Raikpaw
-PS5
-Watched day one whole thing - received nothing. Watched day two and received it all. (day one was from TV but logged in my account, day two was in the tv and also my phone and it worked.)
-full time day one and day two
*Central Time 11/2 & 11/3 around 1pm
- rewards 3/5 (none of day1)
(attached capture editing)
-renegadekiller2k
-PS5
-Watched day one for 90 mins and received the 15 min part and 36% of the hour part.
Watched day two and received it all.
watched via twitch both days on my phone. Everything is linked and has been for a few years.
can someone please start fixing this as I need these rewards to do the new hero pack.
Gamertag - JoeHUK
Platform - EA APP - PC
Summary of the issue - Claimed EA FC pro Drops on Twitch - no Reward in-game
Potential reproduction steps
Timestamp (Date, exact time, and timezone) when you claimed the objectives! (We would greatly appreciate it if you could include accurate timestamps) - Not sure exact times to be honest but 2nd and 3rd as soon as I watched 1hr worth.
Screenshot showing the status of your rewards on your account
See Twitch
FC25: Task 5 is complete (Linking accounts)
This did nothing at all to help. Everyone here knows they have to link their accounts to get the rewards. We have all linked our accounts. We gave all watched for over an hour. Where are our rewards?!
If we miss watching live,
Does watching recorded broadcasts count?
I watched live and again the replay over an hour each and only got 15min xp on day 2. This was a complete joke
Dear Pulsar,
I would like to know when we can expect the compensation? The objective has already ended an I checked en provided everything you asked.
With kind regards,
Matijs Kalb
@EA_Pulsarthis is ridiculous,the whole EA and EA support is a joke. Sort this problem ASAP.
