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rad_howl's avatar
rad_howl
Rising Traveler
4 months ago

Missing FC Pro Open Global Qualifier - Season 1 Rewards

Hi I received the pack for watching the stream but not the 250 SP if though it shows as claimed. Any help would be greatly appreciated. CM: Edited to update thread title to include more c...
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
4 months ago

Hello everyone,

Thank you for reaching out about the FC Pro Open Global Qualifier - Season 1 rewards. I’d like to investigate this issue for you to ensure everything is functioning correctly.

First, please verify that your accounts are linked properly and that you claim your rewards as outlined on the page. You can find more information on how to link your accounts for Twitch here and YouTube here.

 

Please remember that there may be a 24-hour processing delay. Log out, log back in, and restart your game to ensure that everything is synchronized correctly.

 

For more details, be sure to check the FAQ section.

 

Thank you!

a7medx235's avatar
a7medx235
4 months ago
@EA_Pulsar Hi, I have received the rawards of 15 min of Day 1, 15 min of Day 2 and 60 min of Day 2 so the accounts links should be the problem here. I am missing only the Day 1 60 min reward, which also leads to the Group Reward not being given...

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