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rad_howl's avatar
rad_howl
Rising Traveler
4 months ago

Missing FC Pro Open Global Qualifier - Season 1 Rewards

Hi I received the pack for watching the stream but not the 250 SP if though it shows as claimed. Any help would be greatly appreciated. CM: Edited to update thread title to include more c...
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
4 months ago
Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

Thank you all for your reports. To proceed, we will need some additional information. If you have not yet received your reward after meeting the requirements, please provide the following details:

  • Gamertag
  • Platform
  • Summary of the issue
  • Potential reproduction steps 
  • Timestamp (Date, exact time, and timezone) when you claimed the objectives! (We would greatly appreciate it if you could include accurate timestamps)
  • Screenshot showing the status of your rewards on your account

Thank you!

raulXX1989's avatar
raulXX1989
Rising Rookie
4 months ago

Gamertag - Big Daddy Raul

xbox 

Ive watched both days for over an hour. First day around 2 hours on YouTube. 2nd day around an hour an a half on YouTube. Only

got the 15 mins reward for day 2. My account is linked to YouTube. Obviously. 
I watched from Saturday nov 2nd at 11am till about 1pm. Central time. Got nothing. The next day on the 3rd I watched from 1130am to about 1pm. And only got 15 mins reward. 

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