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rad_howl's avatar
rad_howl
Rising Traveler
4 months ago

Missing FC Pro Open Global Qualifier - Season 1 Rewards

Hi I received the pack for watching the stream but not the 250 SP if though it shows as claimed. Any help would be greatly appreciated. CM: Edited to update thread title to include more c...
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
4 months ago
Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

Thank you all for your reports. To proceed, we will need some additional information. If you have not yet received your reward after meeting the requirements, please provide the following details:

  • Gamertag
  • Platform
  • Summary of the issue
  • Potential reproduction steps 
  • Timestamp (Date, exact time, and timezone) when you claimed the objectives! (We would greatly appreciate it if you could include accurate timestamps)
  • Screenshot showing the status of your rewards on your account

Thank you!

Raikpaw87's avatar
Raikpaw87
Seasoned Newcomer
4 months ago

@EA_Pulsarthanks for looking into this.
-Raikpaw
-PS5
-Watched day one whole thing - received nothing. Watched day two and received it all. (day one was from TV but logged in my account, day two was in the tv and also my phone and it worked.)
-full time day one and day two

*Central Time 11/2 & 11/3 around 1pm
- rewards 3/5 (none of day1) 

(attached capture editing)

  • FUTDODD's avatar
    FUTDODD
    4 months ago

    -renegadekiller2k
    -PS5
    -Watched day one for 90 mins and received the 15 min part and 36% of the hour part.

     Watched day two and received it all.

    watched via twitch both days on my phone. Everything is linked and has been for a few years. 

    can someone please start fixing this as I need these rewards to do the new hero pack. 

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