Forum Discussion

rad_howl's avatar
rad_howl
Rising Traveler
4 months ago

Missing FC Pro Open Global Qualifier - Season 1 Rewards

Hi I received the pack for watching the stream but not the 250 SP if though it shows as claimed. Any help would be greatly appreciated. CM: Edited to update thread title to include more c...
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
4 months ago
Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

Thank you all for your reports. To proceed, we will need some additional information. If you have not yet received your reward after meeting the requirements, please provide the following details:

  • Gamertag
  • Platform
  • Summary of the issue
  • Potential reproduction steps 
  • Timestamp (Date, exact time, and timezone) when you claimed the objectives! (We would greatly appreciate it if you could include accurate timestamps)
  • Screenshot showing the status of your rewards on your account

Thank you!

DANECC87's avatar
DANECC87
Seasoned Novice
4 months ago

Gametag - DankleGaming

Console - Xbox

Not got my rewards from day 1 or day 2 and I've redeemed them on twitch and accounts have been linked for years without problems

Claimed rewards for day 1 on day 1 before 7.30pm GMT and day 2 before 5.30pm GMT

Screenshots included are the drops on twitch and objectives on EAFC

  • FUTDODD's avatar
    FUTDODD
    4 months ago

    Any sign of this being sorted, I’ve been through god knows how many chats with support team that do nothing and I wanted these rewards to do the hero pack (one refresh runs out very soon) 

    • gnex32's avatar
      gnex32
      4 months ago
      @FUTDODD seems like, we won't lose foders on the SBC :D
      I think I'll skip this object next time, there is no point to lose 2h watching streams to get nothing.. so disappointed.
    • Abumo23's avatar
      Abumo23
      4 months ago

      Have you had any luck? I reached out to EA Help but nothing yet

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