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rad_howl's avatar
rad_howl
Rising Traveler
4 months ago

Missing FC Pro Open Global Qualifier - Season 1 Rewards

Hi I received the pack for watching the stream but not the 250 SP if though it shows as claimed. Any help would be greatly appreciated. CM: Edited to update thread title to include more c...
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
4 months ago
Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

Thank you all for your reports. To proceed, we will need some additional information. If you have not yet received your reward after meeting the requirements, please provide the following details:

  • Gamertag
  • Platform
  • Summary of the issue
  • Potential reproduction steps 
  • Timestamp (Date, exact time, and timezone) when you claimed the objectives! (We would greatly appreciate it if you could include accurate timestamps)
  • Screenshot showing the status of your rewards on your account

Thank you!

Just_J0ke1's avatar
Just_J0ke1
4 months ago

1.ea id Just_J0ke1

Xbox id: JustJoke3317

2. Xbox sx

3. Watched stream on twitch and YouTube 1st day. On twitch I seen it within 40 minutes, than went to YouTube watched 2+ hours there and didn't get reward automatically.

4. Get reward for 15 mins 1rst day on twitch, when realized, that I get nothing from youtube. Next day(03.11) I used twitch, coz it's working. 

5. Started to watch from 02.11.2024, 19.00 GMT+2, watched till the end. 

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