Forum Discussion
EA_Pulsar
Community Manager
4 months agoThank you all for your reports. To proceed, we will need some additional information. If you have not yet received your reward after meeting the requirements, please provide the following details:
- Gamertag
- Platform
- Summary of the issue
- Potential reproduction steps
- Timestamp (Date, exact time, and timezone) when you claimed the objectives! (We would greatly appreciate it if you could include accurate timestamps)
- Screenshot showing the status of your rewards on your account
Thank you!
4 months ago
These are the details for my case:
- Gamertag: PTZmaurisq
- Platform: PC
- Summary of the issue: Claimed the rewards of the second day of stream on Twitch, didn't get the rewards in-game. Day 1 worked fine.
- Potential reproduction steps: Rewards not in game
- Timestamp (Date, exact time, and timezone) when you claimed the objectives: November 3rd, 2024. Around 11:30 am GMT-6
- Screenshot showing the status of your rewards on your account: Images attatched, showing I claimed on Twitch, and objectives not completed for day 2
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