Forum Discussion

Rising Traveler

4 months ago

Missing FC Pro Open Global Qualifier - Season 1 Rewards

Hi I received the pack for watching the stream but not the 250 SP if though it shows as claimed. Any help would be greatly appreciated. CM: Edited to update thread title to include more c...

EA_Pulsar

Community Manager

4 months ago

Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time.

Thank you all for your reports. To proceed, we will need some additional information. If you have not yet received your reward after meeting the requirements, please provide the following details:

Gamertag
Platform
Summary of the issue
Potential reproduction steps
Timestamp (Date, exact time, and timezone) when you claimed the objectives! (We would greatly appreciate it if you could include accurate timestamps)
Screenshot showing the status of your rewards on your account

Thank you!