This issue has been confirmed as fixed already. Thank you all for your reports.
Product: EA SPORTS FC 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/10/2024
What time did you see the bug? (HH:MM AM/PM) 07:00 PM
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Completing an SBC
What happens when the bug occurs? When I try to complete an SBC, in the menu where all the cards are displayed, I use the "Multi-swap" function located in the bottom left corner, where the small white football field is shown. Originally, I could press "LB" (L1 on PS5) to select the role on the left and "RB" (R1 on PS5) to select the role on the right. The bug is that, even when I press RB to select the role on the right, the indicator still moves to the left. Obviously the buttons on my controller are fine; everything works normally in the rest of the menus and the game. To be sure, I tested my second controller, and the bug persists. Other friends have also encountered the same issue, so it’s 100% not a hardware problem with the buttons, especially since the bug only appears in the SBCs menu.
What should be happening instead? Select the role to the right when I press RB, and the role on the left when i press LB, so I can complete the SBCs faster.
When I try to complete an SBC, in the menu where all the cards are displayed, I use the "Multi-swap" function located in the bottom left corner, where the small white football field is shown. Originally, I could press "LB" (L1 on PS5) to select the role on the left and "RB" (R1 on PS5) to select the role on the right. The bug is that, even when I press RB to select the role on the right, the indicator still moves to the left. Obviously the buttons on my controller are fine; everything works normally in the rest of the menus and the game. To be sure, I tested my second controller, and the bug persists. Other friends have also encountered the same issue, so it’s 100% not a hardware problem with the buttons, especially since the bug only appears in the SBCs menu.
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