Offline Draft Mode Disconnecting
Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? Xx-SilentStriker
Which mode has this happened in? Ultimate Team™
Which part of the mode? Offline Draft Mode
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/20/2024
What time did you see the bug? (HH:MM AM/PM) 2:00 PM
What is your time zone? EST (IET) - GMT - 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play the draft match normally but when the referee blows the final whistle, spam x (press the button quickly and often) to advance through the menus quickly.
What happens when the bug occurs? You are booted to the eafc main menu and when you load back into ultimate team you see that no matter what the score line was, you "disconnected" from the match and thus you receive a 3-0 loss result, losing your draft run and token, as well as receiving the rewards at that point. Any objectives you completed during the match are not counted, so no progress occurs either.
What should be happening instead? The menus should advance quickly and take you back to the draft screen where you can continue playing and getting better rewards.
Attached is a video of the bug happening: https://youtu.be/bRgdTqCvK_4?si=fIL5EOQeFNfmfFN2
This is very frustrating since coming across draft tokens at the beginning of the game is difficult, so you waste your time, your token and you get bad rewards in return.
- @jd15s Go to this link: https://help.ea.com/en/self-service/draft-tokens/ and then you can use the self service, it should hopefully register that you disconnected. I think it will refund a draft token but better than nothing, hopefully it can do it twice!
