Forum Discussion
I don't have an update on the issue with completing the Foundation objectives not unlocking the market. This is still being investigated.
@EA_Aljo
This response is unacceptable. Could you please request an update? I would appreciate not hearing the same answer repeatedly.
- EA_Aljo2 months ago
Community Manager
It's the only response I have for you currently. We have to get the Foundation bug fixed first. Without that working, the market won't unlock on the app.
- 2 months ago
@EA_Aljo
Will this issue be resolved soon? With TOTY just around the corner, this matter is becoming increasingly urgent. No offense to you personally, but it feels like there has been little progress beyond the status of "being investigated." If you and your colleagues act as intermediaries between us and the team responsible for fixing the bug, I strongly encourage you to escalate this matter. It’s clear that it needs more attention to ensure a timely resolution. For your reference, the issue affects the transfer market in both the game and the app. - EA_Vendcera2 months ago
Community Manager
Hi everyone,
the original issue as described here was for PC players not being able to access the in-game transfer market after completing the Foundation objectives.
If you’re still unable to access the transfer market, we’d love to gather a bit more information from you so we can assist further. Please let us know the following details:- Platform:
- PSN ID/Gamertag/EA ID:
- Have you completed the Foundation Objectives: Ultimate Team Foundations and met the requirements?
- Are you unable to access the Transfer Market in-game or only on the Web/Companion App?
- 2 months ago
- Platform:
PC - PSN ID/Gamertag/EA ID:
toxicoxide1001 - Have you completed the Foundation Objectives: Ultimate Team Foundations and met the requirements?
Yes, well beyond the requirements - Are you unable to access the Transfer Market in-game or only on the Web/Companion App?
both In-game and app
- Platform:
- 2 months ago
@EA_Vendcera @EA_Aljo
Hello, I would like to confirm if the information provided has been received and is currently under investigation. - LothisBack2 months agoRising Novice
Platform is PC game purchased through steam
EA ID is LothisBack
i have completed the foundations objective with over 200 games played and 65+ hours logged on the game. No access to the market in game or on the app
- 2 months ago
@EA_Vendcera @EA_Aljo
Hello, I would like to confirm if the information provided has been received and is currently under investigation. - 2 months ago
@EA_Vendcera @EA_Aljo
Hello, I would like to confirm if the information provided has been received and is currently under investigation. - 2 months ago
It has been four days, and there is still no update on the investigation's progression. My transfer market remains locked, which is truly unacceptable. The least you could do is confirm that you have properly received the information or provide an update on the issue's status.
The lack of response is extremely disappointing. Each day the transfer market is locked, I lose potential profits or packs. As one of the most important features of the game, I cannot believe this issue is receiving so little attention.
- LothisBack2 months agoRising Novice
We are completely missing out on TOTY. I can’t open any tradeable packs because I can’t add them to the transfer list in game. Can’t spend my coins on players for evos or anything at all. Not responding for 4 days with updates to this bug is completely unacceptable. How do you expect us to continue to play the game without one of the most important features.
- 2 months ago
Hey, I am just adding info, as I am also one of the who didnt get the market opened.. I also redone all of the objectives in the foundations group UT. and still nothing
- Platform: PC
- PSN ID/Gamertag/EA ID: xEndr00_
- Have you completed the Foundation Objectives: Ultimate Team Foundations and met the requirements? Yes, twice
- Are you unable to access the Transfer Market in-game or only on the Web/Companion App? I cant access both
- 2 months ago
I transferred from PS to PC on Dec28th and it has been roughly a month. I’ve done the objectives required to open market IN GAME, actively playing everyday with the playtime enabled, provided my info and issue with EA help twice, and after all that my market is still locked. Ironically I have reached almost elite without the market and now I need my market to open especially with TOTY right now. EA is actually messing with this bug and would not do anything to resolve this tiny issue so many people are suffering from.
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