PS4 controller not working on PC

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number 0
Enter RAM memory size in GB 0
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/20/2024
What time did you see the bug? (HH:MM AM/PM) 1:00 pm
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just try the game on pc with a ps4 controller
What happens when the bug occurs? Controller isn't recognized at all
What should be happening instead? CONTROLLER SHOULD BE RECOGNIZED

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I have spend a 100 f*cking euros on this game, saving up for months to be able to play early access, and this joke of a company can't even make a working game. My ps4 controller isn't recognized at all, which apparently happens EVERY SINGLE YEAR. It works perfectly on FC24, but on the 25th it just won't be recognized. How do I ask for a refund ? Do you know what 100€ is when you don't make much money ? Even took a f*cking day off to enjoy this sh*t f*cking game on day one and it doesn't even work. Are you going to refund my day off too ? Joke of a company, you can be sure there won't ever be any problem related to paid packs, but when it's about actually playing the f*cking game nobody can make it work. This joke of a company can't even make a working game work on day one, AND THEY MAKE YOU PAY AN EXTRA 30€ TO BE ABLE TO PLAY ON DAY ONE, AND IT'S THE SAME GAME AS LAST YEAR TOO YET THEY CAN'T F*CKING FIX IT.

I want a refund how do I get it ? And I want compensation for my time lost, I can't believe I took a day off of work believing I would be able to play this sh*t game on day one. Please tell me gow to get a refund, I'll never play an EA game ever again, joke of a company.