ps5 controller not working ea app

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number 1660 super
Enter RAM memory size in GB 16
Which mode has this happened in? Kick off
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? he controller is not working at all in all the modes in FC25 ( i am using EA app )
What happens when the bug occurs?  I can't play any game or do any moment in the game with the controller only the mouse and keyboard
What should be happening instead?  the controller should be working

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• Are you playing the game on Steam or EA App?

- I am using EA App.

• What controller are you having the issue with? (PS4, PS5, Xbox, other)

- PS5 controller.

• Is the issue happening all the time or only in specific situations? Can you describe the situation/game mode?

- I t is happening all the time.

• What is the issue that's happening? Does it not work at all? Is it drifting? Incorrectly mapped?

the controller is not working at all