Forum Discussion

8 months ago

[PS5] Game Crashes In Matches Everytime

Product: EA SPORTS FC 25 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your Gamertag/PSN ID/Switch ID? IranRagazzi Which mode has this happened in? Ultimat...

EA_Pulsar

Community Manager

8 months ago

Okay. Let's see what else could fix this issue.

Disable HDCP on the Console Settings:

Spoiler

  - Go to the System category on your PS5.
  - Select HDMI in the left pane.
  - Toggle off the "Enable HDCP" option in the right pane.

- Go to the System category on your PS5. - Select HDMI in the left pane. - Toggle off the "Enable HDCP" option in the right pane.

Restore the license for the game.

Go to Settings on your PlayStation.
Click Account Management then Restore Licenses.

Set PS5 as Primary Console:
- Go to Settings > Users and Accounts > Other > Console Sharing and Offline Play > Enable to set your PS5 as the primary console.

Check if the time and date are set correctly on your console.

Enter Safe Mode and Rebuild your PS database

Change the connection between cable and wifi.

If you have another profile, please uninstall the game and install the game on that new profile then switch back to the main account.