Forum Discussion
EA_Pulsar
Community Manager
7 months agoOkay. Let's see what else could fix this issue.
Disable HDCP on the Console Settings:
Spoiler - Go to the System category on your PS5.
- Select HDMI in the left pane.
- Toggle off the "Enable HDCP" option in the right pane.
Restore the license for the game.
- Go to Settings on your PlayStation.
Click Account Management then Restore Licenses.
Set PS5 as Primary Console:
Check if the time and date are set correctly on your console.
Enter Safe Mode and Rebuild your PS database
Change the connection between cable and wifi.
If you have another profile, please uninstall the game and install the game on that new profile then switch back to the main account.
7 months ago
@EA_Pulsar Is there any other possible solution? I still cannot play the game although I tried all those steps several times
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