R2 For Quick subs doesn't work

Product: EA SPORTS FC 25
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your Gamertag/PSN ID/Switch ID? BTL_ADY
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 20.9. 2024 - 22.9. 2024
What time did you see the bug? (HH:MM AM/PM) ever time i play
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? watch me playing, others can move tve keeper but i cant and its nor because of controler
What happens when the bug occurs? i cant move with goalkeeper using r3 also cant do quick subs when r2 shows in bottom right corner
What should be happening instead? being able to move the keeper and being able to make quick subs

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cant nove the keeper and cant do quick subs