Re: game crashes on evolutions selection screen and eveloutions starts randomly
Product: EA SPORTS FC 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? TestedDevDev
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/08/2024
What time did you see the bug? (HH:MM AM/PM) 02:00 AM
What is your time zone? EST (IET) - GMT - 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? How I believe the bug happened was (probably) a weird server error when I tried to claim an Evolution level on one evo, but the server didn't put my level acceptance through. Then, without realizing I hadn't actually claimed the new evo level, I selected a different Evo to be the active one, and upon doing this my game crashed. Now, no matter what I do, my game crashes the moment I try to open the Evos tab.
What happens when the bug occurs? Now, no matter what I do, my game crashes the moment I try to open the Evos tab.
What should be happening instead? The Evolutions tab should open without crashing my game.
This is a YouTube video of me recording my monitor screen as I go through the menus to showcase the game crashing when I try to open the Evolutions tab.
