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ElCastorete's avatar
ElCastorete
8 months ago

Re: Issues with Game Freezing in EA FC 25

Hi,

My Fifa keeps crashing out of the blue, it might be in the middle of a match, or while browsing the menus. First it gave me the Driver update error even though it was updated, but now it doesnt show any errors, it just crashes. 

I tried setting it on windowed mode and even lowering the hertz of the monitor but it keeps crashing randomly.

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  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 months ago

    @ElCastorete 

    1. Download and install all available Windows Updates
    2. Make sure your display is connected to your GPU and not the motherboard video output
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    5. Check your machine meets the below requirements:

    Minimum
    OS - Windows 10 - 64-Bit (Latest Update).
    Processor(AMD) - AMD Ryzen 5 1600
    Processor(Intel) - Intel Core i5 6600k
    Memory - 8GB
    Graphics Card(AMD) - RX 570
    Graphics Card(Nvidia) - GTX 1050 Ti
    Direct X - 12
    Online Connection Requirements - 512kbps
    Hard Drive Space - 100 GB


    Thanks.

  • alexandridis83's avatar
    alexandridis83
    8 months ago

    mine does it too, mid game switches off completely, tried all these remedies everyone talking about and still does same issue, cant play it really, after paying so much money for it and getting no updates or help makes me off the game completely....

      

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