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EA_Pulsar's avatar
EA_Pulsar
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7 months ago

Re: Issues with Game Freezing in EA FC 25

Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

I appreciate all of you for bringing the game-freezing issues to our attention. I understand how frustrating this can be, and I want to get to the bottom of it. If you could please share the following details, it would greatly help us in our investigation. Thank you for your patience!

  • Description of the issue:
  • Platform account (PSN ID, Xbox ID, EA ID, etc.):
  • Specific platform (PC, PS5, Xbox Series X, etc.):
  • Timestamp of when the issue occurred:
  • Country:
  • Exact text or screenshots of error messages (if any):
  • When does the error occur (e.g., when opening the game, during gameplay, etc.):
  • DxDiag report for PC players:

Your input will be invaluable in resolving this problem. In the meantime, please ensure you complete the steps from our tech guide. Thank you!

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  • andinamoni's avatar
    andinamoni
    7 months ago
    • Description of the issue: As soon as I start my game on division rivals the game starts laggijg a lot and I can’t control my players for like 4-5 seconds and it fast forwards the game. It happens every 1 or 2 minutes. 
    • Platform account (PSN ID, Xbox ID, EA ID, etc.): andinamoni
    • Specific platform (PC, PS5, Xbox Series X, etc.): PC
    • Timestamp of when the issue occurred: 21.10.2024 till today
    • Country: Kosovo
    • When does the error occur (e.g., when opening the game, during gameplay, etc.): During gameplay to be exact when I play Division Rivals and FUT Champions
    •  
  • maximos-jr's avatar
    maximos-jr
    5 months ago
    Is there a real solution or did they tell us that you are unable to find a solution for us so that we do not bother you again and do not buy it again?
  • modernSkill91's avatar
    modernSkill91
    5 months ago

    Just give me my * money back * EA! I tried evertything, nothing works! I tried this this game on three different computers, always same issue! Just give my money back!

  • spider_man_1232's avatar
    spider_man_1232
    5 months ago

    Is there any updates to fixing this? Game is currently unplayable for me which is frustrating as before the most recent patch I had no issues with freezing or extreme delay (I experienced the usual server delay but this is added delay coming from my PC struggling to run the game.)

    The menus and everything run completely fine its just when I play the game, I get constant freezing and the frames are not stable at all, cant even cap the frames to 60fps and I was playing in 144fps with no frame drops before the patch. The delay is unbearable and NONE of these issues were a thing prior to the patch.. I know I sound like a broken record but how does one gameplay patch make it completely unplayable for almost a month. 

    Playing the game with the hope there will be a patch to fix it but its literally unbearable atm.

  • RajlMok12's avatar
    RajlMok12
    5 months ago

    I've been dealing with this issue for the past month. I played FC 24 and the first two months of FC 25 using the same settings and drivers I have now, and everything ran smoothly until recently. I'm experiencing the same problems as you, and despite trying everything, I can't find any issues with my PC. The only workaround I discovered is playing the game in a small windowed mode (not even full-screen windowed). You might want to try it and see if it works for you. Honestly, I'm out of ideas, especially since the game was patched, yet the problem persists.

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