Re: Kicked from every game

It’s so annoying, has literally been over a day now and there have been no changes. Trying to contact EA or any devs on the matter is so frustrating 

It stopped? Im having the same problem, but im the old gen version its normal

• hi when i play ultimate team rival or squad battle when the game completes it says ultimate team disconnected. And games count as losses(DNF). It's been like this for 2 days, maybe you can help me.Each time I finish a game, the game comes up with a message that says “we can not process the game returning you to the main menu”..I know it's not a connection issue as I tested my connectivity and it had said it's 97/100 and I'm able to play the entire game..it just wont ever count as a win and will always give me a DNF.hi when i play ultimate team rival or squad battle when the game completes it says ultimate team disconnected. And games count as losses(DNF). It's been like this for 2 days, maybe you can help me.My friend gave me an account, and I play there normally,But there is a problem with my account

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Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? XITwistedBatman
Which mode has this happened in? Ultimate Team™
Which part of the mode? Offline Draft Mode
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/22/2024
What time did you see the bug? (HH:MM AM/PM) Around 17:20 pm
What is your time zone? GMT+1 (BST)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? After completing a match there’s an EA server processing error.
What happens when the bug occurs? I win the game however due to the EA servers being unable to process I am given a DNF and eliminated from the draft. I am still connected to the EA servers there is just a processing bug after games
What should be happening instead? I should be awarded the win since I won the game

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This processing error should not occur and it makes no sense to give a DNF loss when the game has been completed and won. 
I am now given a loss and missing out on rewards from the draft because of a server processing error after a game that I won 

After finishing every single game I receive a message stating that “we are unable to process your request” and when I log back into ultimate team I get a DNF.

Product: EA SPORTS FC 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? maddoxshun
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2024
What time did you see the bug? (HH:MM AM/PM) all day
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? idk
What happens when the bug occurs? kicks me off fut after every game i play
What should be happening instead? shouldnt be kicking me

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idk

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? PLATINUM SECTION
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2024
What time did you see the bug? (HH:MM AM/PM) 13:00
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Any game played
What happens when the bug occurs? Kicked off game back to menu
What should be happening instead? Playing the game

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After playing any online game mode the end of the game occurs but instead of a reward I am being kicked back to main menu and given DNF