Forum Discussion

Re: Unable to Join/Invite a/to a Party - Bug

Hello,

my friend and i encountered a strange issue after the update that we are no longer able to invite each other to play division rivals and the friends list is no longer available with the message: 
sorry something prevented us from fulfilling your request. The server encountered an unexpected condition. 

My other friend has no issues with the problem i'm trying to describe. Please note that we are using PS5 . With a workaround we can invite each other to play Rush however division rivals just does not work not even from PS invite feature it says we need to be in a multiplayer session to do so

15 Replies

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  • Ingimang's avatar
    Ingimang
    4 months ago

    Hi Guys I have the same problem also on PS5 reinstalling did not work. Downloading the PS4 version now to see how that will work out. 

  • John_RS05's avatar
    John_RS05
    Rising Novice
    4 months ago

    Same issue here. Funny thing is I made a post exactly a year ago (last january) about this same issue. That time deleting the game and downloading it again was the solution. I tried that already and it doesn’t work

  • Ingimang's avatar
    Ingimang
    4 months ago

    the ps4 version is working, then I switched back to ps5 version and there it isnt fixed yet. Uninstalled it again and downloading again, and we will wait an see. 

    keep you posted

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey folks,

    thanks for reporting! What helped someone else was starting a normal matchmaking game until they connected with an opponent. Then they went back to inviting a friend and they no longer were having the error.

    Would you mind trying if that solves it for you?

    Otherwise, some additional information would be helpful to get to the bottom of this issue. I've noticed that you were all only mentioning PS5. Are there any other platforms affected?

    Also, is there a specific game mode like in Division Rivals you can't form a party or is it the case for all modes?

  • @EA_Vendcera This did not work for me! The issue also occurs in Squad battles and it seems like i can not access my EA Connect friend list in general !
  • It personally didn’t solve it for me. After today’s update, no matter if i joined a lobby or not, I get the error in “EA connect” menu, a.k.a. R2 menu, it says “sorry something prevented us from fulfilling your request”

  • McLovin2801's avatar
    McLovin2801
    New Novice
    4 months ago

    Same issue here most of the day, same message on the r2 button, cannot set up friendly games, played rivals, come back out, still not possible…. also ps5, this game is so bugged this year it’s unbelievable 

  • McLovin2801's avatar
    McLovin2801
    New Novice
    4 months ago
    @EA_Vendcera All game modes, comes up in the bottom right “action could not be completed” this game on ps5 is awful, I didn’t think it could be worse than fc24 but here we are, smashed it out the water, and just before toty where a lot of people get social to open packs together and get excited, it’s just not good enough, it has to be one of if not the most revenue any game makes in this day and age and it’s littered with bugs and bad gameplay…… a real shame, the amount of profit this game brings in, all these things could be sorted so easily 😔
  • Same problem as above but the PS4 version is working fine so maybe just a ps5 version issue

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey everyone,

    We believe we've been able to get this fixed. Please reboot your game and try joining a party or sending an invite when you can. Let us know how it goes when you've had the chance to give it a shot.

    Thank you for your patience!