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Sportak777's avatar
Sportak777
8 months ago

Rivals Match Intro Bug (PC)

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number AMD Radeon RX Vega56 8GB
Enter RAM memory size in GB 16
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/12/2024
What time did you see the bug? (HH:MM AM/PM) 09:30 PM
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Entering Rivals match game.
What happens when the bug occurs? When entering the Rivals match I am stuck with completely black screen with just "Skip intro of the match" element in the left top corner shown and nothing else. However it's not responding at all, and it can be stuck like that forever, so I have to alt+f4 to exit the game, which results in DNF of the match the next time I run EA FC 25 and enter UT mode.
What should be happening instead? I should be able to start the Rivals match.

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Attaching the screen of the bug when match is starting.


4 Replies

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  • Sportak777's avatar
    Sportak777
    8 months ago

    @mahkmoud69 Well I thought I'm lucky as I just finished one Rivals match, even though during some cinematics it was laggy, slowing down and speeding up. Anyway, so I jumped into another one and after the cinematic intro, when fans are entering the stadium, I got stuck with black screen again, now with my confirmed input to skip it - check attachment. So it looks bit different than originally, but still the same issue. I'm suspicious about there's something wrong with those cinematics, I will try to play with graphics settings because recently I changed them maybe it broke something.

  • Hazzerino's avatar
    Hazzerino
    8 months ago

    Got the same problem since the release. Also got the Vega56 that runs this game realy good at high fps but wont load in to Rival matches. It helped me a bit to change the default Stadium but sadly it doesnt fix the whole Problem. Also squad Battles wont work unless it is a "Home" game and then its a 50/50 chance after halftime to recieve another black screen

  • Sportak777's avatar
    Sportak777
    8 months ago

    Since the next day I wrote that last message the issue disappeared, it's true that I reset the Graphics Settings, put all of them to Low and turned off some unnecessary stuff, check the screenshot attached.

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