Rush - Cannot join match without app closing

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Ultimate Team™
Which part of the mode? 5v5 Rush
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/05/2024
What time did you see the bug? (HH:MM AM/PM) 6 pm
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? .
What happens when the bug occurs? I am trying to play rush mode and it finds players and everything, before the game start the screen is black and returning to the setting. And it shows up that it doesn’t work and report the problem. I have reported but no answer. I have tried everything my plugging out, reinstalling nothing works
What should be happening instead? I should be able to play rush.

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Please help