I agree. It is not hard to solve this just a straight swap. I have been waiting a while and the live chat services take ages and have not helped. There has been no update here and no speed on replies or reassurance. Hopefully it gets solved soon as a lot of people are having the same issue.
Any idea on what we can do mate? I’m trying to look into another contact email or something. Or perhaps if there is a number for EA to call. This is insane. Put so many hours into it and this is what we get? Ridiculous
No idea. I have been on 2 live chats lasting far to long. And they just directed me here. I don't quite understand how to use this and above, the EA Pulsar response is just brief saying we will solve the problem but they havent said if they will sort us out with the correct reward. I, like you, really wanted that Grealish card.
I caved and used Malen in the end. I'll just evi grealish eventually. It sucks that EA know this is an issue and don't care.
Now I've used Malen I'm actually glad I got him by mistake. He's making me consider selling Ribery
