Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number 2060
Enter RAM memory size in GB 24 gb
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/08/2025
What time did you see the bug? (HH:MM AM/PM) 14:00 pm
What is your time zone? PST - GMT - 8:00
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? The bug is located in the Season Pass levels.
What happens when the bug occurs? My level got reset back to lvl 1 when i was lvl 18 and now everytime i get XP it starts counting from 0. At the moment im stuck in lvl 2 and it still shows all the rewards as claimed as shown in the attached picture.
What should be happening instead? I should be around level 20. The XP should continue to add up and allow me to claim all my rewards so far.
My level got reset back to lvl 1 when i was lvl 18 and now everytime i get XP it starts counting from 0. At the moment im stuck in lvl 2 and it still shows all the rewards as claimed as shown in the attached picture.
