Team selection white shape on screen

Thank you for the information. Please try restarting your device and deleting any corrupt files to clear the cache data.

If the issue occurs again, please provide the following details:

• Gamertag/PSN ID/Username:
• Platform:
• Summary of Issue:
• Game mode:
• Specific moment when the issue occurred (using a specific tactic, formation, player item, etc.)
• Recent Timestamp (Date, Time, Timezone):
• Video or screenshot of the issue:

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. Steam - PC
AMD or Nvidia Model Number Name : Intel(R) UHD Graphics 630 Name : NVIDIA GeForce GTX 1050
Enter RAM memory size in GB 32
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 13/10/2024
What time did you see the bug? (HH:MM AM/PM) 05:00 PM
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Perform routine actions like submitting SBCs (e.g., Bronze Upgrade SBC) or switching between game modes. During regular menu navigation or submitting an SBC, the game menu may freeze randomly.
What happens when the bug occurs? When the freeze happens, the game screen turns black, leaving only a dark background with a faint image of a field. All menu options disappear, making it impossible to interact further, and a game restart is required to continue.
What should be happening instead? SHouldnt freeze or give an option to get back to main menu

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This game has way too bugs, often making it unplayable

• Menu Freezing

  • The game menu freezes randomly, forcing me to restart the game.
  • Example: The game froze today after I submitted a Bronze Upgrade SBC.

• Graphical Artifacts

  • When switching game modes or after an update, glitches frequently appear on the squad screen, showing white artifacts.
  • This visual bug significantly affects the user experience.

• Lobby Connection Issue in Call

  • When I join a call with friends, I often cannot join the game lobby.
  • This issue seems specific to my PC setup as my friends on PlayStation do not experience this problem.

Any feedback on this?
Still several freezing and still many visual glitches, especially when logging out and logging in again to Ultimate Team. I need to restart the game every time!

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? louiesmith1109
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/10/2024
What time did you see the bug? (HH:MM AM/PM) 19:15pm
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? white diamonds appears when looking at my squad and white squares appear on sbc main screen
What happens when the bug occurs? nothing happens the white diamonds are covering some players in my squad
What should be happening instead? no white diamonds should be showing on screen

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it’s also shows on transfer market 

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? BaLD_kEir0Nn
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 24/10/24
What time did you see the bug? (HH:MM AM/PM) 10 pm
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? No idea it just appears for me
What happens when the bug occurs? I can’t explain it but when looking at my squad it’s just covered with white triangles
What should be happening instead?

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photo of problem connected 

Product: EA SPORTS FC 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? XxNoManJanxX
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 25/10/2024
What time did you see the bug? (HH:MM AM/PM) 3.00 am
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? White diamonds covering my player on ultimate team sheet and on transfers and freezes when I select STORE
What happens when the bug occurs? Freezes and restart required on Store
What should be happening instead? Access to store

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White diamond shapes appear on players on ultimate team sheet and during transfer list, AND when I go to the store  the game freezes and restart is required

Same from PC, reported and they are still ignoring it or sharing a feedback

Garbage mate, pay top price for a game you can’t even play !!! Shocking, the game is nearly a month old and still major issues

Same here mate, and freezes when entering store, absolute garbage. Worst one ever and I’ve been playing since fifa 95

Same happens on mine . Also freezes when you get new packs in store