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thapesGK's avatar
thapesGK
10 months ago

there was an error communicating with the football ultimate fc25

Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number AMD RX 6750XT
Enter RAM memory size in GB 32 GB
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/30/2024
What time did you see the bug? (HH:MM AM/PM) since 06:00 AM PST
What is your time zone? AGT (BET) - GMT - 3:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Getting disconnected after buying a Camavinga card in the market
What happens when the bug occurs? Receives the message "there was an error communicating with the football ultimate Team servers. Please try again" and gets disconnected. In other cases the game just crashes without any warning or message.
What should be happening instead? I should be able to play the UT

‌

Since a bought the Camavinga card, I can't play the game anymore. The online modes are not working. Squad battles are working.

Behavior on each mode:

  • Rivals: Enter the game and the game crashes
  • Rush: App freezes after finding a team
  • SBC: Error message when trying to submit any squad
  • Web app: Informs that I still have an active session in the UT

I already tried a few things like:

  1. Restart my connection
  2. Restart my pc
  3. Restart the game and ea app
  4. Sold the Camavinga card
  5. Quick selled all loan cards
  6. Deleted all active squads

Not sure what else to do.

5 Replies

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  • thapesGK's avatar
    thapesGK
    10 months ago

    I had 2 Ake cards and apparently some bug was causing this behavior. I did a quick sell in one of them 😢, and the other one is in my SBC storage now. I can't use the card, but I can at least play the game.

    Everytime I move this card to my club I receive the connection error, so 100% this card has a bug.

  • fcbar4life's avatar
    fcbar4life
    10 months ago

    Same exact thing happened to me yesterday ever since I bought a Saka and now I can’t play rivals or fut champs, I receive the exact same message  "there was an error communicating with the football ultimate Team servers. Please try again" and takes me out of ultimate team. It is the first weekend of ultimate team and I do not want to miss out please help! 

  • thapesGK's avatar
    thapesGK
    10 months ago

    I saw the same behavior in some other posts. This is what I did to discover which card was triggering the error:

    1. Started a SBC

    2. Added a few cards that I suspected that could have a problem

    3. Tried to go back to the SBC menu

    In case you see an error, one of the cards is bugged. in this case, I started to do the SBC with the same cards, but excluding a few until one is left.

    In case you don't see any error when trying to go back, you can clear the squad and add a bunch of new cards.

    I know this sucks, but EA won't be fixing this soon 😢

    Hope it helps!

  • CDOWG's avatar
    CDOWG
    10 months ago

    One of the players in your squad is also in duplicate SBC storage so it completely bugs your game. Won't be able to do anything with that player (squad or duplicate in storage).

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