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Polaratom's avatar
9 months ago

Ultimate team keeps disconnecting from ea servers

Product: EA SPORTS FC 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? PolarAtom1
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/15/2024
What time did you see the bug? (HH:MM AM/PM) 12:00AM
What is your time zone? CTT - GMT + 8:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Every time I play rivals game it gets disconnected very often I had played around 40 matches and almost 36 for disconnected. I use lan to connect direct from modem nd have speeds 1100 Mbps download 900 Mbps upload
What happens when the bug occurs? It kicks me out of the game, and when I log in back it throws DNF. It is annoying guys I lasted my time like 8 days in a row everyday 3-5 hours. It’s not acceptable after paying 100 sgd. Fix it or refund my money.
What should be happening instead? I should be able to play the freaking game.

Every time I play rivals game it gets disconnected very often I had played around 40 matches and almost 36 for disconnected.

I use lan to connect direct from modem nd have speeds 1100 Mbps download 900 Mbps upload

It

kicks me out of the game, and when I log in back it throws DNF.

It is annoying guys I lasted my time like 8 days in a row everyday 3-5 hours. It’s not acceptable after paying 100 sgd.

Fix it or refund my money.

14 Replies

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  • Updated all drivers and bios on my system and waited one week for another fix/update from EA to come. My personal opinion is that EA made some fixes.

  • withstardust's avatar
    withstardust
    Rising Traveler
    9 months ago
    @AlexPatrickDub thanks for the reply, there was no update as far as im aware. When i reached out to ea my experience is they don't know the issue and they don't know how yo fix it so i think your update somehow fixed it