Unable to change Rarity on Companion App
As the title suggests, unable to change rarity in the Search part of the Transfer Market in the Companion App.
it has only changed over the last 24 hours, so not sure what has triggered it.
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We are on the same boat, having the same problem both on my mobile app and the webapp on my pc, cant filter anything by rarity. Hope we get an answer soon or it gets fixed ☹️
Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? now
What time did you see the bug? (HH:MM AM/PM) now
What is your time zone? MET - GMT + 3:30
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? fix rarity filter on transfer market for fc25 web app
What happens when the bug occurs? fix rarity filter on transfer market for fc25 web app
What should be happening instead?
Hello, there is a problem on fc25 web app. We can find the players we want in the transfer market section using the Rarity filter. The results obtained from this section are very messy and unreasonable when we find the player we want. Please fix this problem.
Product: EA SPORTS FC 25
Platform:XBOX Series X
Please specify your platform model. XBOX Series X
What is your Gamertag/PSN ID/Switch ID? GaryWJames
Which mode has this happened in? Ultimate Team™
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 07/11/24
What time did you see the bug? (HH:MM AM/PM) 20;00
What is your time zone? GMT
How often does the bug occur? All the time
Steps: How can we find the bug ourselves? Since the web app update was rolled out we are unable to search by the rarity filter. I have updated the app and deleted and reinstalled it and the issue remains. The issue is also present on the Web app. I have followed troubleshooting steps advised by your support staff who said it is a bug and to report it here.
same here.. on companion and webapp
As it shown on the captured image, the rarity is locked! It is working in club search but the market rarity search is locked. This is in companion and web app.
- EA_Pulsar
Community Manager
Thank you all so much for bringing this to our attention and sharing your information and screenshots! I really appreciate it. I’ll reach out to the team to look into what might be causing this, and I’ll get back to you with updates as soon as I have more details. Thanks again for your support!
- @EA_Pulsar Exact same issue here with identical timeline
- @DjKJnr Same thing happened to me. This is only in transfer market
Same issue..
WEB APP on PC as well Web Companion on Iphone and Android
