Unable to save personal settings 1

Product: EA SPORTS FC 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? Connortay12
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 29/9/24
What time did you see the bug? (HH:MM AM/PM) 2pm
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Fix it
What happens when the bug occurs? It doesn't let me access any of the gamemodes and shows an error stating 'unable to save personal settings 1'
What should be happening instead? Let me enter gamemodes

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I am unable to enter the old gen version of eafc 25. This is very upsetting as I cannot play the game.