EA FC Points transaction cancelled - Resulted in an account ban
Hey all,
I have a question about a transaction I made yesterday on EA FC. Namely, I bought EA FC points with my Revolut card, and after some hassle it finally worked out and the money was debited and I was told that the transaction was complete.
Now it is a day later and I woke up with shock, as I received a notification that my transaction through Revolut was cancelled and I got my money back, causing EA to flag my account as suspicious and therefore banned.
Now I have no idea what steps to take to get this undone, has anyone here had a similar experience? After all, I am quite willing to refund the money to regain access to my account, as I also don't understand why it was refunded in the first place.
Hoi @renshyfifa,
Welkom op de Nederlandse forums! Helaas kunnen we niet helpen met bans hier. Ik raad je aan om contact op te nemen met ons dienstvoorwaarden team, zij kunnen je verder helpen.