Can’t Connect to EA Servers in FC 25 via Xbox Cloud Gaming (Game Pass)

Hello everyone,

I’m having a strange issue while playing EA Sports FC 25 through Xbox Cloud Gaming (Game Pass version).

The game loads fine, but once it tries to connect to EA servers, I get this message:

> "You have lost your online connection."

Because of this, I can’t access:

Clubs

Ultimate Team

Season Pass

Any EA online features

But here’s the weird part:

Xbox Cloud itself works perfectly — other cloud games run without issues.

My internet connection is stable (tested ping and speed).

Friends who play the same game on console/PC don’t have any issues.

I’ve already tried:

Restarting the game and the Xbox Cloud Gaming app

Clearing app cache

Switching networks (Wi-Fi and mobile)

Logging out and back in to my Xbox account

Checking EA server status (no reported outages)

Platform: Xbox Cloud Gaming (Game Pass)
Region: [Germany]
Gamertag: [MaDMaXPlaY3400]

Any help or suggestions would be appreciated. Is this a known issue with EA servers and Cloud Gaming?

Thanks in advance!